Accessibility
How What's On Durham meets accessibility standards, known limitations, and how to report barriers.
Accessibility
WCAG 2.2 Level AA target for public pages
We aim for WCAG 2.2 Level AA conformance on public pages at whatsondurham.com. This statement describes our approach, scope, and how to get help.
Last reviewed: 2026-05-22
What we provide
- Semantic HTML, a skip link to main content, and one primary heading per page
- Keyboard-accessible navigation, forms, and dialogs (including the chat assistant)
- Visible focus indicators and support for reduced motion
- An optional in-page Accessibility toolbar (font size, themes, reading mask, page structure)
Scope
This target applies to public site pages (events, news, blog, places, search, submissions). The internal analytics dashboard (/dashboard) and Sanity Studio are out of scope.
Known limitations
- Third-party widgets — Advertising (Google AdSense), bot protection (Cloudflare Turnstile), and session analytics (Microsoft Clarity in production) are provided by vendors; we cannot fully control their accessibility.
- User-generated and CMS content — Image alt text and link text depend on editorial quality; report issues on specific pages.
- Swipe navigation on some article pages is optional; equivalent Previous / Next links are always available.
Get help or report a barrier
If you cannot access information or use a feature, contact us and include the page URL and what you were trying to do. Email [email protected]. We try to respond within five business days.